Shipping policy

SHIPPING POLICY

Processing Time

All Love Me IRL products are custom-made with a personalized QR code.

Please allow 2–7 business days for us to create and print your order.

Business days do not include weekends or holidays. Processing may take longer during busy seasons or holidays.

Please check your size, color, shipping address, username, link, and QR-code information carefully before placing your order. Because your item is personalized, we may not be able to make changes or cancel the order after production begins.

United States Shipping

After your order is printed, delivery in the United States usually takes 2–8 business days.

The total estimated time from ordering to delivery is:

4–15 business days

This is an estimate and not a guaranteed delivery date.

International Shipping

We ship internationally to countries supported by our printing and shipping partners.

After production, international delivery usually takes 10–30 business days.

The total estimated time from ordering to delivery is:

12–37 business days

International orders may take longer because of customs or local carrier delays.

Shipping Costs

Shipping costs are calculated and shown at checkout.

The price depends on your location, product, quantity, and available shipping method.

Customs and Import Fees

International customers may have to pay customs duties, VAT, import taxes, or other local fees.

These charges are not included unless they are clearly shown at checkout. Love Me IRL does not control these fees.

Orders refused because customs fees were not paid may not qualify for a refund.

Tracking

When your order ships, you will receive a confirmation email with tracking information when available.

Please allow up to 48 hours for tracking to update.

Some international orders may have limited tracking.

Separate Packages

Items in the same order may be printed at different locations and may arrive in separate packages.

You will not be charged extra after checkout just because your order ships separately.

Incorrect Address

Customers are responsible for entering the correct shipping address.

Contact us immediately at lovemeirlstore@gmail.com if you notice a mistake. We cannot guarantee that the address can be changed after production begins or the order ships.

We are not responsible for packages delayed, lost, returned, or delivered incorrectly because the customer entered the wrong or incomplete address.

Extra shipping charges may apply if the package must be sent again.

Shipping Delays

Delivery dates are estimates and are not guaranteed.

We are not responsible for delays caused by:

  • Shipping carriers
  • Customs
  • Weather
  • Holidays
  • Incorrect addresses
  • Natural disasters
  • Transportation problems
  • Other situations outside our control

Contact us if your tracking has not updated for a long time. We will contact the printing or shipping provider when needed.

Packages Marked Delivered

We are not responsible for packages that are marked as delivered by the carrier but are later reported missing or stolen.

Before contacting us, please check:

  • Your mailbox and entrance
  • Around your property
  • With household members
  • With neighbors or building management
  • Directly with the shipping carrier

Sometimes carriers mark packages delivered before they actually arrive, so please allow one additional business day.

Damaged or Incorrect Orders

Please inspect your order when it arrives.

Contact us within 7 days of delivery if your item is damaged, defective, or different from what you ordered.

Email lovemeirlstore@gmail.com and include:

  • Your order number
  • A description of the problem
  • Clear photos of the product
  • Photos of the packaging and shipping label, when relevant

Do not return the product before contacting us and receiving instructions.

Refused or Unclaimed Packages

Customers are responsible for accepting and collecting their packages.

Personalized products returned because they were refused, unclaimed, or not collected from customs are not automatically eligible for a refund.

Additional shipping charges may apply if the order must be sent again.

Contact Us

For shipping questions, contact:

Love Me IRL
lovemeirlstore@gmail.com