Refund policy

Return and Refund Policy

Because each item is custom-made and personalized with a unique QR code, all sales are final. We do not accept returns, exchanges, or refunds for changes of mind, incorrect sizing, or information entered incorrectly by the customer.

Please carefully review your size, color, spelling, social-media link, username, and QR-code information before submitting your order. Once production has started, the order cannot be changed or canceled.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If your item is damaged, defective, or different from what you ordered, contact us at lovemeirlstore@gmail.com within 7 days of delivery.

Please include:

  • Your order number
  • A description of the problem
  • Clear photos of the item and packaging

After reviewing the issue, we may offer a replacement or refund when appropriate.

We are not responsible for errors resulting from incorrect information submitted by the customer, including incorrect usernames, links, spelling, sizing, or customization details.

QR-Code Responsibility

Customers are responsible for providing a correct and active link. We are not responsible if a QR code stops directing correctly because the customer changes, deletes, deactivates, or restricts the linked social-media account or webpage after ordering.

Contact

For questions about your order, contact us at:

lovemeirlstore@gmail.com